Free Towing Services in Malaysia

When something happens to us on the road, it can be stressful. We can’t avoid any potential mishaps from happening, but you can rest assured knowing that there are free towing services in Malaysia! Find out more about free towing services in this article below!

See Also: Fatberry’s Comprehensive Guide To Buying The Best Car Insurance

What are towing services?

Towing services is the process of moving a motor vehicle from one place to another. The reason may be due to flat tires, battery failure, and so on.

Why do we need towing services?

Anything can happen to your vehicle. Hence, it’s advisable to include towing services when you purchase insurance. It will make your life easier as when something happens to you, it’ll be easy to request towing services instead of frantically searching for one.

Where to find towing services?

There are various towing services in Malaysia. If you purchase insurance, they already have their own list of towing services. Alternatively, there are various towing services such as MyAssist, Carput and TowingServiceKL.

Available Free Towing Services in Malaysia by Insurance & Takaful Companies

Most insurance and takaful companies offer free towing services upon purchasing any of their insurance packages. Take a look at some of the popular free towing services below:

Insurance/Takaful Company

Free Towing Services – What’s Included

Allianz

  • 24/7 free towing services 
  • Covers up to 150km (two-way)
  • Additional distance will be RM1.50 per km

Toll-Free Contact: 1-800-22-5542 or +603 2264 0560 (For overseas calls)

AmGeneral

  • 24/7 free towing services 
  • Covers up to 100km (two-way)
  • Additional distance will be RM2.00 per km

Toll-Free Contact: 1 800 88 6333

AXA Malaysia 

  • 24/7 free towing services 
  • SmartDrive Safe Comprehensive policy: Covers up to 200km (two-way), Others: up to 30km (two-way)
  • Additional distance will be RM2.00 per km (6am to 10.59pm) & RM3.00 per km (11pm to 5.59am)

Toll-Free Contact: 1800-88-1033

Berjaya Sompo

  • 24/7 free towing services 
  • Up to RM300 per incident for towing

Toll-Free Contact: 1800-18-8033

Etiqa

  • 24/7 free towing services 
  • Covers up to 200km (two-way)
  • Additional distance will be RM1.50 per km

Toll-Free Contact: 1-800-88-6491

Etiqa Takaful

  • 24/7 free towing services 
  • Covers up to 200km (two-way)
  • Additional distance will be RM1.50 per km

Toll-Free Contact: 

Great Eastern General

  • 24/7 free towing services 
  • Covers up to RM300 per incident

Toll-Free Contact: 1300-1300 88

Kurnia

  • 24/7 free towing services 
  • Covers up to 100km (two-way)
  • Covers up to RM200

Toll-Free Contact: 1 800 88 3833

Lonpac

  • 24/7 free towing services 
  • Covers up to RM400 per incident (two-way)

Toll-Free Contact: 1300 88 1138

MSIG

  • 24/7 free towing services 
  • Unlimited distance coverage
  • 1st 10km is RM50, remaining distance is RM2 per km

Toll-Free Contact: 1-300-880-833

RHB

  • 24/7 free towing services 
  • Covers up to 200km 
  • Covers up to RM300 per incident
  • Additional distance will be RM3 per km

Toll-Free Contact: 1300-880-881

Syarikat Takaful Malaysia

  • 24/7 free towing services 
  • Covers up to 50km (one-way)
  • Covers up to RM200 per car
  • Additional distance will be RM2.00 per km

Toll-Free Contact: 1800-888-788

Tokio Marine

  • 24/7 free towing services 
  • Covers up to RM300

Toll-Free Contact: 1-800-88-1301

Zurich

  • 24/7 free towing services 
  • Covers up to 200km (two-way)
  • Covers up to RM200 per incident

Toll-Free Contact: 1-300-88-6222

Zurich Takaful

  • 24/7 free towing services 
  • Covers up to 200km (two-way)
  • Covers up to RM200 per incident

Toll-Free Contact: 1-300-88-6222

How To Prepare When Calling For Towing Services

When you suddenly find yourself needing towing services due to a car breakdown or any other situation, first things first – keep calm. Refer to the below steps:

Step 1: Identify your location

The most important thing is to know where your current location is. This makes it easy for the tow truck driver to locate you easily.

You may use your phone to check the exact GPS location or take a look at your surroundings for sign boards or popular landmarks.

Step 2: Contact your insurance provider

Then, inform your insurance company by calling them on their toll-free number. Do take note all insurance companies offer towing services 24/7, so you don’t have to worry when you need their help in the middle of the night.

Step 3: Explain your current situation

You can share your location as well as explain what happened to your car. Don’t forget to include details such as your car plate number, identification number, and phone number.

Then, you can keep yourself safe and wait for the towing service to arrive. Just make sure you are engaging with the towing service provided by your insurance company so that you don’t fall into potential scams.

Towing services with Insurance Vs 3rd Party Companies

Other than the towing services offered by the insurance companies, there are also third-party towing service companies such as Carput or GoMechanic.

However, the main difference is that if you engage with towing services under your insurance company, it will be free of charge. But if you were to engage with a third-party towing service company, they will charge you a certain fee.

Besides that, third-party towing service companies may not be as reliable or trustworthy since they might take advantage and force you to head to a workshop as they will receive a commission when they bring in cars to their workshop.

To avoid such unnecessary stress, you should always go for towing services under your car insurance company. The only downside is your car will be sent to selected workshops and it may be slower since the towing service options are limited.

Frequently Asked Questions Regarding Towing Services

1. Will my car be damaged upon engaging with towing services?

No, nothing will happen to your car when you go for towing services under your insurance company as they are usually trustable, professional, and reliable.

2. How much do I have to pay for towing services?

If you request towing services under your insurance company, it will be free. However, there might be additional costs if the distance is more than the given limit.

3. How often can I engage with the towing services provided by my insurance company?

You may request towing services from your insurance company as much as you need within a given cost or distance. Either ask your insurance agent regarding the limitations or read your insurance policy wording.

4. Can I get reimbursement for towing services from my insurance company?

Yes, you are eligible to get reimbursement from your insurance company as long as you provide them with a proper receipt from the towing service.

However, you might not receive the full amount for your claim.

Get Free Towing Services With Proper Insurance!

It’s safe to say getting the right insurance is extremely helpful when something happens to your vehicle. At the very least, you can get free towing services with most insurance companies. If you are looking for the right one, simply head over to Fatberry so that you can compare them all and get a free quote!

When you purchase insurance with Fatberry, you can contact the team should you require further information or assistance regarding your claim.

You can directly talk to one of our trusted agents as they will guide you in the right direction based on your respective concerns or questions.

*The content provided is for informational purposes only. Fatberry makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site. Should you require more information on our products, please refer to fatberry.com or contact us. 

 

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